Privacy Policy
MyIn Digital operates the website myin.digital and delivers the online workshop series described on this website. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our website and programme activities. It is written in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs the processing of personal data in commercial transactions within Malaysia.
By using our website or submitting an enquiry through our contact form, you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. If you do not agree with any part of this policy, please refrain from submitting personal information through this website.
1. Who We Are
MyIn Digital is the operator of the educational workshop series for Malaysian SME owners accessible at myin.digital. Our registered office is located at Suite 163E Level 16, Hunza Tower Gurney Paragon, 10250 George Town, Penang, Malaysia. You may contact us regarding this Privacy Policy at [email protected] or by telephone at +60 12 474 9678.
2. Personal Data We Collect
We collect personal data only when you voluntarily provide it to us. The categories of personal data we may collect include your full name, email address, and any information you include in the body of an enquiry message submitted through our contact form. We do not collect payment card information, identity document numbers, or sensitive personal data as defined under the PDPA.
When you visit our website, certain technical data is collected automatically by our hosting infrastructure and analytics tools. This may include your IP address, browser type and version, operating system, referring URL, pages visited, and the time and date of your visit. This technical data is used in aggregate to understand how our website is used and to improve its performance. It is not used to identify individual visitors.
3. How We Use Your Personal Data
Personal data you submit through the contact form is used solely to respond to your enquiry about the workshop programme. We do not use your contact information to send unsolicited marketing communications, and we do not add you to any mailing list without your explicit consent. Where you have provided consent for us to send you information about upcoming cohorts or programme updates, you may withdraw that consent at any time by contacting us at the email address above.
We may use aggregated, non-identifiable data derived from website analytics to improve our website content, understand which topics are of interest to visitors, and refine our programme descriptions. No individual is identifiable from this aggregated data.
4. Legal Basis for Processing
Under the Malaysian PDPA 2010, we process personal data on the basis of consent where you have provided it, and on the basis of legitimate interest where processing is necessary to respond to an enquiry you have initiated. We do not process personal data for purposes that are incompatible with the reason for which it was collected.
5. Disclosure to Third Parties
We do not sell, rent, or trade your personal data with any third party for their own marketing purposes. We may share personal data with service providers who assist us in operating our website or delivering our programme, such as hosting providers and email service platforms. These providers are engaged under appropriate data processing terms and are not permitted to use your data for their own purposes.
We may disclose personal data where required by law, by order of a court or regulatory authority in Malaysia, or where disclosure is necessary to protect our legal rights. In such circumstances, we will disclose only the minimum information necessary to comply with the legal obligation.
6. Data Retention
We retain personal data submitted through the contact form for a period sufficient to respond to your enquiry and to maintain a reasonable record of programme-related communications. Where an enquiry does not result in programme participation, we retain data for no longer than twelve months from the date of the last communication. Participants in the workshop programme may have their data retained for a longer period for administrative and programme-related purposes.
7. Your Rights Under the PDPA
Under the Personal Data Protection Act 2010, you have the right to access the personal data we hold about you, to request correction of inaccurate data, and to withdraw consent for processing at any time. To exercise any of these rights, please contact us in writing at [email protected]. We will respond to all requests within a reasonable timeframe. Please note that withdrawal of consent may affect our ability to respond to your enquiry or maintain your programme participation.
8. Cookies and Tracking
Our website uses cookies and similar technologies. For full details of the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
9. Security
We take reasonable technical and organisational measures to protect the personal data we hold from unauthorised access, loss, or misuse. These measures include secure hosting infrastructure, encrypted data transmission via HTTPS, and restricted internal access to personal data. However, no method of transmission over the internet is completely secure, and we cannot provide an absolute guarantee of security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact
If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at [email protected] or write to us at Suite 163E Level 16, Hunza Tower Gurney Paragon, 10250 George Town, Penang, Malaysia.